FAQs
Got Questions? Find All the Answers You Need About Shipping, Payments, Returns, and More Here!
- We accept Visa, MasterCard, PayPal, and Cash on Delivery (in selected areas). All transactions are safe and secure.
Standard shipping takes 3–7 business days. Express shipping is available and typically takes 1–3 business days.
Shipping costs vary based on your location and chosen shipping method. We offer free standard shipping on orders over 1000EGP.
Yes, you can return or exchange items within 14 days of delivery as long as they are unused and in original condition.
For hygiene reasons, certain items like isdals may not be eligible for return unless they are defective or incorrect.
Please contact our customer support at info@trust-style.com with your order number and reason for return. We’ll guide you through the process.
Refunds are issued once we receive and inspect the returned item. It may take 5–7 business days for the refund to appear in your account.
After your order is shipped, you’ll receive a tracking number via email or SMS so you can monitor your package’s progress.
We’re sorry! Please contact us immediately with photos of the item and we’ll arrange a replacement or refund as soon as possible.